Privacy policy

Genesis Global Capital LLC (“QURVOLOGY,” “we,” “us,” or “our”) operates this store and website. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or shop at qurvology.com (the “Services”).

1. Information We Collect

Depending on how you interact with us, we collect:

  1. Contact Details: Name, billing address, shipping address, phone number, and email address.
  2. Financial Details: Payment card numbers, transaction history, and payment confirmation (processed securely via PCI-DSS compliant providers).
  3. Account & Order Info: Username, order history, items viewed, cart contents, wishlist, and customer support communications.
  4. Device & Usage Data: IP address, browser type, network connection, cookies, and interaction with our Site.

2. How We Use Your Information

We use your personal data to:

  1. Fulfill Orders: Process payments, arrange shipping, manage exchanges/returns, and provide customer support.
  2. Marketing & Ads: Send email or SMS promotions (if opted in) and run targeted ads via Meta Pixel, TikTok Pixel, and Google Ads.
  3. Security & Fraud Prevention: Authenticate transactions, detect fraudulent activity, and ensure secure shopping.
  4. Legal Compliance: Comply with applicable tax, legal, and regulatory obligations.

3. How We Share Information

We share data only with trusted partners for operational purposes:

  1. Service Providers: Shopify (e-commerce host), logistics/couriers (USPS, UPS, DHL, FedEx), and payment gateways.
  2. Marketing Partners: Analytics and advertising platforms (Google, Meta, TikTok, Klaviyo) to personalize offers and ads.
  3. Legal Requirements: To respond to subpoenas, lawful government requests, or protect our legal rights.

4. Third-Party Links & Shopify Integration

Our store is hosted by Shopify Inc. Shopify collects and processes data to support site operations, fraud monitoring, and analytics. For details on how Shopify handles your data, visit the Shopify Consumer Privacy Policy.

5. Children’s Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. Parents or guardians may contact us to request data deletion.

6. Security & Data Retention

We use industry-standard encryption to protect your data. We retain your information as long as necessary to maintain your account, fulfill orders, prevent fraud, or satisfy legal obligations.

7. Your Rights & Choices

Depending on your location (e.g., US states, EU, UK), you may have the right to:

  1. Access, Correct, or Delete your personal information.
  2. Opt-Out of Data Sharing/Selling for targeted advertising.
  3. Opt-Out of Marketing: Unsubscribe via the link in any promotional email or reply STOP to SMS messages.

To exercise these rights, contact us at support@qurvology.com. We will not discriminate against you for exercising your privacy rights.

8. Contact Information

For questions regarding this Privacy Policy or data requests:

  1. Legal Entity: Genesis Global Capital LLC
  2. Brand Name: QURVOLOGY
  3. Customer Support Email: support@qurvology.com
  4. Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM EST